Concentrix
We are looking for a Renewals Specialist based in São Paulo to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.
You Have
- 2+ years of experience working in a Consultative sales environment (B2B experience is desirable).
- Spanish proficiency at C1(spoken and written).
- English proficiency at the B2 level (spoken and written).
- Strong experience in cold calling and lead prospecting within a B2B environment.
- Technical aptitude with the ability to quickly understand products and services.
- Experience handling high-volume outbound calling.
- Strong problem-solving and objection-handling skills.
- Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).
You will
- Provide an accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help address customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
Location:
BRA Sao Paulo – Rua Arquiteto Olavo Redig de Campos
Language Requirements:
Spanish B2+ (Required), English B2 (Required)