Sales Support

  • Tempo Integral
  • São Paulo

China Mobile International Limited

Job Responsibilities:

  • Manage and oversee client contracts, ensuring proper execution of agreed processes and compliance with deadlines and contractual terms.
  • Act as the main interface with clients and suppliers, ensuring alignment of information and maintaining high-quality relationships.
  • Manage contractual and commercial issues, proposing solutions and leading negotiations to resolve deviations.
  • Handle client collections, monitoring outstanding items and working closely to ensure timely payment regularization.
  • Receive and review supplier documents (e.g., invoices), ensuring compliance with contracts and purchase orders.
  • Process and track payment requests in internal systems, ensuring proper workflow through to completion.
  • Work closely with the finance team to ensure payments are processed within agreed timelines.
  • Manage the registration and maintenance of clients and suppliers in the ERP system (IBOSS), ensuring data accuracy and integrity.
  • Prepare, review, and control operational documents such as COF (Contract Order Form) and VOF (Vendor Order Form).
  • Coordinate with internal teams (finance, sales, solutions, and operations) to ensure proper information flow and adherence to deadlines.
  • Monitor project timelines and status, ensuring clear and proactive communication with clients and stakeholders.
  • Support the commercial team in structuring solutions and engaging with clients, contributing to opportunity development and closure.
  • Collaborate closely with internal teams to ensure full understanding of projects and efficient execution.
  • Identify opportunities for process improvement and propose actions to enhance efficiency and quality.
  • Act with autonomy in managing activities and serve as a reference for contract operations topics.

Job Requirements:

  • Bachelor’s degree.
  • Relevant experience in operational, administrative, or commercial support roles.
  • Experience in contract management and monitoring.
  • Experience interfacing with clients and suppliers, with strong communication and negotiation skills.
  • Experience with operational processes related to billing, collections, or payment flows.
  • Knowledge of ERP systems and proficiency in Microsoft Excel (intermediate level).
  • Organized and analytical profile, with autonomy to manage tasks and solve problems.
  • Advanced to fluent English, with the ability to communicate in a corporate environment.
  • Availability to travel as required by the company.